WordPress Care Plans
Professional management, security, and optimization for business-critical WordPress websites.
Essential Care
Best for simple brochure sites
- Weekly WP core/plugin/theme updates
- 4x daily cloud backups
- Availability monitoring per plan
- Monthly branded performance report
- Fixes/changes billed at $185/hr
Business Care
Best for active marketing sites
- Everything in Essential
- Updates tested on staging
- Security scanning (Patchstack)
- Core Web Vitals tracking
- Priority next-business-day response + $150/hr preferred rate
Pro Care
WooCommerce & LMS compatible
- Everything in Business
- E-commerce checkout testing
- API integration testing
- Same-day response
- Quarterly strategy call
- Same-day response + $150/hr preferred rate
Concierge
Enterprise & Custom
- Enterprise, high-traffic sites
- Mission-critical custom apps
- Response terms documented in the SOW
- Dedicated account manager
- Custom dev hours package
Eligibility & Stipulations
Legacy Sites: Sites not updated in 12+ months require a one-time site cleanup audit first ($300–$500, separate quote).
Add-on Rate: Custom-coded features and hours outside the plan scope are currently offered at $185/hr, subject to the applicable quote or SOW.
Compare Plans Side by Side
Every feature at a glance so you can pick the right level of care for your site.
| Feature | Essential Care$149/mo | Business Care$349/mo | Pro Care$649/mo | ConciergeQuote Only |
|---|---|---|---|---|
| Weekly WP core/plugin/theme updates | ||||
| 4x daily cloud backups | ||||
| Availability monitoring per plan | ||||
| Monthly performance report | ||||
| Updates tested on staging | ||||
| Security scanning (Patchstack) | ||||
| Core Web Vitals tracking | ||||
| E-commerce checkout testing | ||||
| API integration testing | ||||
| Quarterly strategy call | ||||
| Response handling | As scoped | As scoped | As scoped | As scoped |
| Hourly rate for fixes/changes | $185/hr | $150/hr | $150/hr | Custom |
| Dedicated account manager | ||||
| Custom dev hours package |
Essential Care
$149/mo- Weekly WP core/plugin/theme updates
- 4x daily cloud backups
- Availability monitoring per plan
- Monthly performance report
- Updates tested on staging
- Security scanning (Patchstack)
- Core Web Vitals tracking
- E-commerce checkout testing
- API integration testing
- Quarterly strategy call
- Response handlingAs scoped
- Hourly rate for fixes/changes$185/hr
- Dedicated account manager
- Custom dev hours package
Business Care
$349/mo- Weekly WP core/plugin/theme updates
- 4x daily cloud backups
- Availability monitoring per plan
- Monthly performance report
- Updates tested on staging
- Security scanning (Patchstack)
- Core Web Vitals tracking
- E-commerce checkout testing
- API integration testing
- Quarterly strategy call
- Response handlingAs scoped
- Hourly rate for fixes/changes$150/hr
- Dedicated account manager
- Custom dev hours package
Pro Care
$649/mo- Weekly WP core/plugin/theme updates
- 4x daily cloud backups
- Availability monitoring per plan
- Monthly performance report
- Updates tested on staging
- Security scanning (Patchstack)
- Core Web Vitals tracking
- E-commerce checkout testing
- API integration testing
- Quarterly strategy call
- Response handlingAs scoped
- Hourly rate for fixes/changes$150/hr
- Dedicated account manager
- Custom dev hours package
Concierge
Quote Only- Weekly WP core/plugin/theme updates
- 4x daily cloud backups
- Availability monitoring per plan
- Monthly performance report
- Updates tested on staging
- Security scanning (Patchstack)
- Core Web Vitals tracking
- E-commerce checkout testing
- API integration testing
- Quarterly strategy call
- Response handlingAs scoped
- Hourly rate for fixes/changesCustom
- Dedicated account manager
- Custom dev hours package
What's Covered & What's Not
Transparent scope boundaries so you know exactly what to expect from your maintenance plan.
Covered by Your Plan
- WordPress core, plugin, and theme updates
- Security patching and vulnerability monitoring
- Availability monitoring and alert handling per plan
- Daily automated cloud backups
- Staging environment testing (Business+)
- Core Web Vitals tracking and optimization
- Monthly branded performance reports
- E-commerce checkout testing (Pro+)
- API integration monitoring (Pro+)
- Emergency incident response
- PHP compatibility checks
- Database optimization and cleanup
Not Included in Maintenance
- New feature development or page builds
- Content creation, copywriting, or blog writing
- Third-party SaaS configuration or admin
- Hosting migration or server transfers
- Custom plugin development from scratch
- SEO strategy or keyword research
- Graphic design or branding work
- Email marketing setup or management
- Domain registration or DNS management
- Training or onboarding for your team
Why WordPress Maintenance Matters More Than You Think
WordPress powers over 43% of the web, which also makes it the most targeted CMS for cyberattacks. Professional maintenance isn't a luxury, it's the minimum viable security posture for any business-critical website.
Security Vulnerabilities Compound Rapidly
WordPress core, plugin, and theme vulnerabilities are disclosed weekly. The WPScan Vulnerability Database catalogs thousands of known exploits, and automated bots scan for unpatched sites within hours of public disclosure. A single unpatched plugin like Contact Form 7, Elementor, or WooCommerce can expose your site to SQL injection, cross-site scripting (XSS), or remote code execution. Professional maintenance with Patchstack security monitoring catches these vulnerabilities before they're exploited.
Core Web Vitals Directly Impact Rankings
Google's Core Web Vitals, Largest Contentful Paint (LCP), Cumulative Layout Shift (CLS), and Interaction to Next Paint (INP), are confirmed ranking signals. WordPress sites degrade over time as plugins add render-blocking JavaScript, unoptimized CSS, and DOM bloat. Without monthly performance auditing, your Lighthouse scores decline gradually until your organic traffic drops. Professional maintenance tracks these metrics continuously and addresses regressions before they impact your search visibility.
Update Neglect Creates Cascading Failures
Skipping WordPress core updates for even a few months creates a dangerous compounding problem. Plugins built for WordPress 6.x may not function correctly on WordPress 5.x, and vice versa. When you finally attempt to update, version incompatibilities can break your site entirely, taking your business offline during the most inconvenient moment. Staging environment testing (included in Business Care and above) eliminates this risk by validating every update before it touches your live site.
DIY Maintenance Has Hidden Costs
Many business owners attempt WordPress maintenance themselves, clicking "update all" in the dashboard and hoping nothing breaks. This approach misses critical steps: reading changelogs for breaking changes, testing updates in staging, verifying plugin compatibility, checking PHP version requirements, and monitoring post-update performance. When a DIY update breaks something, the emergency repair typically costs $500-$2,000+, far more than a year of professional maintenance.
"Every WordPress site that matters to your business deserves the same operational discipline you'd apply to any other piece of critical infrastructure. The cost of professional maintenance is a rounding error compared to the cost of a security breach, a week of downtime, or a Google penalty from degraded Core Web Vitals."
Our WordPress Maintenance Process
A structured maintenance process with activities and review cadence defined by the selected plan or SOW.
Site Health Audit
We begin every engagement with a full-site audit, WordPress version, PHP version, plugin inventory, theme integrity, and security scan using Patchstack. This identifies vulnerabilities, performance bottlenecks, and deprecated components before we begin regular maintenance cycles.
Staged Update Testing
When staging review is included, we can copy the site to a staging environment, apply selected updates, and perform scoped visual and functional checks before production deployment. Testing, approval, deployment timing, and rollback responsibilities follow the selected plan or SOW.
Continuous Monitoring
Availability monitoring, alert handling, performance review, and error-log review follow the selected plan or SOW and depend on the configured tools and vendor capabilities.
Monthly Reporting
Every month you receive a branded performance report covering uptime percentage, updates applied, security scan results, Core Web Vitals trends, and any issues resolved. Pro and Concierge clients also receive quarterly strategy calls reviewing site performance against business goals and recommending optimizations.
Who This Is For
Consider a maintenance plan when website availability, update coordination, integrations, or incident handling are important operating concerns.
Service Businesses & Lead Gen Sites
If your website supports lead generation, availability and performance may be important operating considerations. Monitoring, response terms, maintenance scope, and responsibilities are governed by the applicable plan or SOW; uptime is not guaranteed.
Common trigger: "Our contact form stopped working and we didn't notice for three days."
WooCommerce Store Owners
WooCommerce sites may rely on payment, shipping, and inventory integrations. The selected plan or SOW can include scoped compatibility checks after updates, but uninterrupted checkout and third-party functionality are not guaranteed.
Common trigger: "A plugin update broke our checkout and we lost two days of sales."
Multi-Site Operators & Agencies
You manage 3+ WordPress sites across different domains, brands, or clients. Keeping all of them updated, secure, and performing well is a part-time job you don't have bandwidth for. You need a dedicated partner who maintains consistent standards across your entire WordPress portfolio.
Common trigger: "One of our client sites got hacked and we spent a week cleaning up the damage."
How Maintenance Is Reviewed
Selected plans define maintenance activities, reporting, response terms, and client responsibilities.
When included, reviews may cover plugins, images, assets, caching, and available performance-tool data without promising a specific improvement.
Update review and security-tool configuration follow the selected plan or SOW. No maintenance process can guarantee prevention of incidents.
Monitoring cadence, alert handling, response terms, and exclusions follow the selected plan or SOW. Uptime and recovery time are not guaranteed.
Get our monthly WordPress Maintenance benchmarks for SMBs
Actionable data and tips to keep your wordpress maintenance strategy sharp.
Frequently Asked Questions
Answers to common questions about this service.
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