WordPress Care Plans
Professional management, security, and optimization for business-critical WordPress websites.
Essential Care
Best for simple brochure sites
- Weekly WP core/plugin/theme updates
- 4x daily cloud backups
- 24/7 uptime monitoring
- Monthly branded performance report
- Fixes/changes billed at $185/hr
Business Care
Best for active marketing sites
- Everything in Essential
- Updates tested on staging
- Security scanning (Patchstack)
- Core Web Vitals tracking
- Priority next-business-day response + $150/hr preferred rate
Pro Care
WooCommerce & LMS compatible
- Everything in Business
- E-commerce checkout testing
- API integration testing
- Same-day response
- Quarterly strategy call
- Same-day response + $150/hr preferred rate
Concierge
Enterprise & Custom
- Enterprise, high-traffic sites
- Mission-critical custom apps
- Custom SLA parameters
- Dedicated account manager
- Custom dev hours package
Eligibility & Stipulations
Legacy Sites: Sites not updated in 12+ months require a one-time site cleanup audit first ($300–$500, separate quote).
Add-on Rate: Custom-coded features and hours over your plan limit are always billed hourly at $185/hr regardless of plan tier.
Compare Plans Side by Side
Every feature at a glance so you can pick the right level of care for your site.
| Feature | Essential Care$149/mo | Business Care$349/mo | Pro Care$649/mo | ConciergeQuote Only |
|---|---|---|---|---|
| Weekly WP core/plugin/theme updates | ||||
| 4x daily cloud backups | ||||
| 24/7 uptime monitoring | ||||
| Monthly performance report | ||||
| Updates tested on staging | ||||
| Security scanning (Patchstack) | ||||
| Core Web Vitals tracking | ||||
| E-commerce checkout testing | ||||
| API integration testing | ||||
| Quarterly strategy call | ||||
| Response time SLA | Standard | Next business day | Same day | Custom SLA |
| Hourly rate for fixes/changes | $185/hr | $150/hr | $150/hr | Custom |
| Dedicated account manager | ||||
| Custom dev hours package |
Essential Care
$149/mo- Weekly WP core/plugin/theme updates
- 4x daily cloud backups
- 24/7 uptime monitoring
- Monthly performance report
- Updates tested on staging
- Security scanning (Patchstack)
- Core Web Vitals tracking
- E-commerce checkout testing
- API integration testing
- Quarterly strategy call
- Response time SLAStandard
- Hourly rate for fixes/changes$185/hr
- Dedicated account manager
- Custom dev hours package
Business Care
$349/mo- Weekly WP core/plugin/theme updates
- 4x daily cloud backups
- 24/7 uptime monitoring
- Monthly performance report
- Updates tested on staging
- Security scanning (Patchstack)
- Core Web Vitals tracking
- E-commerce checkout testing
- API integration testing
- Quarterly strategy call
- Response time SLANext business day
- Hourly rate for fixes/changes$150/hr
- Dedicated account manager
- Custom dev hours package
Pro Care
$649/mo- Weekly WP core/plugin/theme updates
- 4x daily cloud backups
- 24/7 uptime monitoring
- Monthly performance report
- Updates tested on staging
- Security scanning (Patchstack)
- Core Web Vitals tracking
- E-commerce checkout testing
- API integration testing
- Quarterly strategy call
- Response time SLASame day
- Hourly rate for fixes/changes$150/hr
- Dedicated account manager
- Custom dev hours package
Concierge
Quote Only- Weekly WP core/plugin/theme updates
- 4x daily cloud backups
- 24/7 uptime monitoring
- Monthly performance report
- Updates tested on staging
- Security scanning (Patchstack)
- Core Web Vitals tracking
- E-commerce checkout testing
- API integration testing
- Quarterly strategy call
- Response time SLACustom SLA
- Hourly rate for fixes/changesCustom
- Dedicated account manager
- Custom dev hours package
What's Covered & What's Not
Transparent scope boundaries so you know exactly what to expect from your maintenance plan.
Covered by Your Plan
- WordPress core, plugin, and theme updates
- Security patching and vulnerability monitoring
- 24/7 uptime monitoring with instant alerts
- Daily automated cloud backups
- Staging environment testing (Business+)
- Core Web Vitals tracking and optimization
- Monthly branded performance reports
- E-commerce checkout testing (Pro+)
- API integration monitoring (Pro+)
- Emergency incident response
- PHP compatibility checks
- Database optimization and cleanup
Not Included in Maintenance
- New feature development or page builds
- Content creation, copywriting, or blog writing
- Third-party SaaS configuration or admin
- Hosting migration or server transfers
- Custom plugin development from scratch
- SEO strategy or keyword research
- Graphic design or branding work
- Email marketing setup or management
- Domain registration or DNS management
- Training or onboarding for your team
Why WordPress Maintenance Matters More Than You Think
WordPress powers over 43% of the web, which also makes it the most targeted CMS for cyberattacks. Professional maintenance isn't a luxury, it's the minimum viable security posture for any business-critical website.
Security Vulnerabilities Compound Rapidly
WordPress core, plugin, and theme vulnerabilities are disclosed weekly. The WPScan Vulnerability Database catalogs thousands of known exploits, and automated bots scan for unpatched sites within hours of public disclosure. A single unpatched plugin like Contact Form 7, Elementor, or WooCommerce can expose your site to SQL injection, cross-site scripting (XSS), or remote code execution. Professional maintenance with Patchstack security monitoring catches these vulnerabilities before they're exploited.
Core Web Vitals Directly Impact Rankings
Google's Core Web Vitals, Largest Contentful Paint (LCP), Cumulative Layout Shift (CLS), and Interaction to Next Paint (INP), are confirmed ranking signals. WordPress sites degrade over time as plugins add render-blocking JavaScript, unoptimized CSS, and DOM bloat. Without monthly performance auditing, your Lighthouse scores decline gradually until your organic traffic drops. Professional maintenance tracks these metrics continuously and addresses regressions before they impact your search visibility.
Update Neglect Creates Cascading Failures
Skipping WordPress core updates for even a few months creates a dangerous compounding problem. Plugins built for WordPress 6.x may not function correctly on WordPress 5.x, and vice versa. When you finally attempt to update, version incompatibilities can break your site entirely, taking your business offline during the most inconvenient moment. Staging environment testing (included in Business Care and above) eliminates this risk by validating every update before it touches your live site.
DIY Maintenance Has Hidden Costs
Many business owners attempt WordPress maintenance themselves, clicking "update all" in the dashboard and hoping nothing breaks. This approach misses critical steps: reading changelogs for breaking changes, testing updates in staging, verifying plugin compatibility, checking PHP version requirements, and monitoring post-update performance. When a DIY update breaks something, the emergency repair typically costs $500-$2,000+, far more than a year of professional maintenance.
"Every WordPress site that matters to your business deserves the same operational discipline you'd apply to any other piece of critical infrastructure. The cost of professional maintenance is a rounding error compared to the cost of a security breach, a week of downtime, or a Google penalty from degraded Core Web Vitals."
Our WordPress Maintenance Process
A structured, repeatable process designed to keep your WordPress site secure, fast, and fully functional, every single week.
Site Health Audit
We begin every engagement with a full-site audit, WordPress version, PHP version, plugin inventory, theme integrity, and security scan using Patchstack. This identifies vulnerabilities, performance bottlenecks, and deprecated components before we begin regular maintenance cycles.
Staged Update Testing
On Business Care and above, we clone your live site to a staging environment, apply all pending WordPress core, plugin, and theme updates, then run visual regression checks and functional testing. Only after confirming zero breakage do we push updates to production, typically within 24 hours of testing.
Continuous Monitoring
24/7 uptime monitoring checks your site every 60 seconds and triggers instant alerts for any downtime. We monitor Core Web Vitals monthly, track server response times via TTFB (Time to First Byte), and review error logs for PHP warnings or database query bottlenecks that could signal deeper issues.
Monthly Reporting
Every month you receive a branded performance report covering uptime percentage, updates applied, security scan results, Core Web Vitals trends, and any issues resolved. Pro and Concierge clients also receive quarterly strategy calls reviewing site performance against business goals and recommending optimizations.
Who This Is For
Professional WordPress maintenance delivers the highest ROI for businesses where website downtime or security breaches translate directly to lost revenue.
Service Businesses & Lead Gen Sites
Your website is your primary lead generation channel. You run Google Ads and SEO campaigns driving traffic to landing pages with contact forms. If your site goes down for even a few hours, you lose leads that cost $50-$500+ each to acquire. You need guaranteed uptime and fast load times.
Common trigger: "Our contact form stopped working and we didn't notice for three days."
WooCommerce Store Owners
You're running WooCommerce with payment gateways (Stripe, PayPal), shipping integrations, and inventory management plugins. The complexity of e-commerce on WordPress requires Pro-level maintenance to ensure checkout flows, payment processing, and order management remain functional after every update cycle.
Common trigger: "A plugin update broke our checkout and we lost two days of sales."
Multi-Site Operators & Agencies
You manage 3+ WordPress sites across different domains, brands, or clients. Keeping all of them updated, secure, and performing well is a part-time job you don't have bandwidth for. You need a dedicated partner who maintains consistent standards across your entire WordPress portfolio.
Common trigger: "One of our client sites got hacked and we spent a week cleaning up the damage."
Results Our Clients Typically See
Professional WordPress maintenance compounds over time. Here's what clients on our care plans consistently experience.
Within 90 days through plugin cleanup, image optimization, render-blocking resource elimination, and server-level caching improvements. Measured via Google PageSpeed Insights and real-user monitoring.
Clients on our maintenance plans have experienced zero successful security breaches. Patchstack virtual patching and proactive update management catch vulnerabilities before they're exploited.
24/7 monitoring with 60-second check intervals ensures issues are caught and resolved rapidly. Most downtime incidents are resolved within 15 minutes of detection.
Get our monthly WordPress Maintenance benchmarks for SMBs
Actionable data and tips to keep your wordpress maintenance strategy sharp.
Frequently Asked Questions
Answers to common questions about this service.
Related Services
Complementary expertise that pairs well with this service.